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Customer Reviews

Zondreya White

January 21, 2025
One of the best experiences I have ever had at a dealership. They were honest, upfront, and polite. I had a bad experience at a dealership in Oakland, so I decided to shop around, and within my search and the vehicle I was looking for they had it. Now i did not buy a ford because that was not what I was in the market for but they had the specific Lexus with 4,000 miles which was perfect and in my price range. The process was one of the best processes due to the fact I was coming from the east bay. We handled most of the business over the phne via txt and calls and once i arrived at the dealership a few days later all I had to do was sign the paperwork, and test drive the car and I was out of there within an hr. As a woman it is hard buying a car from dealerships because most people are just trying to make a sale, but they made sure it was more than that and i appreciate that!!!

Yuki Nosker

January 10, 2025
We bought a F150 from Tobin at Petaluma Hansel. He was very friendly and made the shopping process very easy for us. I think the truck we got met our needs and the price point. We are glad that we were able to make this purchase in our hometown. Thank you, Tobin!

Keith Jones

August 22, 2024
Amazing service department Jose went above and beyond and had my Escape back to me well before the promised time I am definitely completely satisfied and will continue to use Hansel Ford Of Petaluma for all my vehicle needs! And everyone in the parts department were phenomenal, thank you Pam, Alonzo, Jim & Robin, and Cindy in service was also EXTREMELY HELPFUL, thank you Cindy! KJ Rohnert Park, CA.